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How to Use


Using Lyca Mobile is simple. Just click below to learn more.

GET STARTED

You can get started with Lyca Mobile by following these easy steps:

Step 1:
Register and activate your SIM at your local retailer.
You will require personal identification to complete your registration.

Step 2:
Insert your Lyca Mobile SIM card into your mobile and switch it on.

Step 3:
You can now make and receive calls, and send texts from your Lyca Mobile.

TOP-UP YOUR BALANCE

You can buy Lyca Mobile top-up vouchers from your local retailer or online at www.lycamobile.co.za
The voucher will show a PIN either printed on it or underneath a scratch panel.

To top up your balance using your Lyca Mobile in South Africa either:
Enter *101*pin# and press send.
Follow the instructions.

To Top-up your balance from another phone, or while you are abroad:
Dial +27654001101 and follow the instructions.

CHECK YOUR BALANCE

To check your Lyca Mobile balance in South Africa, either:
Enter *136# on your Lyca Mobile, press send, and follow the instructions. Your balance will be shown on your mobile phone screen.

To check your Lyca Mobile balance while you are abroad:
Dial +27654001101 and follow the instructions.

ACCESS YOUR VOICEMAIL

Your Lyca Mobile Voicemail service has been automatically activated. Using your Lyca Mobile voicemail you can:
Listen to messages left for you.
Record a personalised welcome message.
Select your preferred language.

Access your voicemail from your Lyca Mobile in South Africa:
Dial 132.

Access your voicemail from abroad:
Dial +27654001121 and follow the instructions.

VIEW YOUR LYCAMOBILE NUMBER

You can view your Lyca Mobile number on your mobile screen. To have your Lyca Mobile number displayed:
Dial *102#.

USE YOUR LYCAMOBILE ABROAD - ROAMING
You can use your Lyca Mobile to make and receive calls and send SMS’ in a large number of other countries.

For information on countries where you can make and receive calls, send SMSes, and view our current charges please Click here

CONTACT LYCAMOBILE CUSTOMER SERVICES
Click here to contact our Customer Services team.

Other Services