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Cheap International rates and free calls to over 40+ countries
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It’s easy to use Lyca Mobile, but here are some of our most frequently asked questions.
My Lycamobile is a way of tracking your calls and texts online and gain access to lots of useful tools.
Once you’ve inserted your new Lycamobile SIM, you can view your number by dialling *102#
Visit Contact us for full details of the various ways you can get in touch with us, or simply call 135 from your Lycamobile.
When you receive a text from a company you have not given your number to, it is called SPAM. Unfortunately, Lycamobile is unable to prevent you from receiving these unwanted messages, unless you want to ban all text messaging. These companies have sophisticated ways of obtaining mobile phone numbers. One way to avoid SPAM is to be careful about the sites you give your mobile number to.
If you have activated your SIM PIN code and then entered the wrong PIN code into your Lycamobile three times, your SIM card will automatically lock. In this case, you must enter your PUK code. Your PUK code is displayed on the SIM card holder that came in your starter pack. Please keep it safe. If you have already logged on to your ‘My Lycamobile’ account, you can also find your PUK code displayed there – Login If not, please call our Customer Services team on 135 or +27654001140 and our team will get back to you at the earliest.