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South Africa
If you have any questions or would like to know more about Lyca Mobile, please do not hesitate to get in touch with us. Lyca Mobile has a multilingual team that operates from 9 AM to 6 PM Monday to Saturday. Holidays and Sunday closed.
To contact Lyca Mobile:Dial 135 from your Lycamobile
Charges: FREE
Dial +27104469087 from another phone
Dial +27654001140 from abroad
Fill out the form below or send an email to cs@lycamobile.co.za
Contact for lawful interception requests: Mariam Kwakwa Lawful interception office Lyca Mobile South Africa Contact number : 0027(0)65 400 6032 Email address : mariam.kwakwa@lycamobile.co.za
If you have already contacted Customer Services using the above options but have not received a satisfactory response and would like to escalate further, please send an email to complaints@lycamobile.co.za forwarding your initial email or any emails you have sent. Alternatively, if you sent a query via the online form above please forward any response you received.
We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days (excluding weekends and bank holidays).
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