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New Short Codes

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Service	Code
Customer Care from Lyca Mobile	135
Customer Care from Another Phone	+27104469087
Customer Care from Abroad	+27654001140

Service	Codes
View own number	*Dial 135# and Follow the Instructions**
Prepaid/Bundle Balance
Voucher Top-Up
Bundle Purchase
Data Transfer
Data Rollover
Opt IN/OUT out of bundle Usage
Auto Renewal Cancellation

Service	Codes
Listen to voicemail	132
Disable Voicemail	132

Service	New Codes
Account enquiry Self Service IVR	137

Other Services

2. If any changes in the consent agreement will be notified by SMS/Email
3. This agreement will last for 365 days.
4. As per GDPR you can delete your payment card details at any time you choose, either through Customer Services or via your own online ‘MyAccount’
5. In order to adhere to certain bundle purchase Terms & Conditions you may need to have a valid payment card on file in order to maintain payments
6. Stored card details can be used for
- a.Auto Renewals/bundle subscriptions
- b. Auto top ups
7. Please find the cancellation and refund policies below
- a.https://www.lycamobile.co.za/en/termscondition/
- b.https://www.lycamobile.co.za/en/help/lycamobile-privacy-policy/

Bundle Name/Topup	Amount	EXPIRY_DATE_OF_AGREEMENT	FEE_AMOUNT	TAX_AMOUNT	TOTAL_PURCHASE_AMOUNT	Transaction Frequencey